Ticket terms

Last updated 3 November 2026. These apply to tickets bought on cleardiamond.media for shows Clear Diamond produces.

Price

The price on the show page is the full price of each ticket. No service, processing or other fees are added at checkout.

All sales are final, except as below.
If a show is cancelled, every ticket holder gets a full refund to the card they paid with, started within 10 business days of the announcement.
If a show moves to a new date or venue, your ticket is good for the new one. If you can't make it, ask for a full refund within 14 days of the announcement.
A lineup change other than the headliner is not a cancellation. If the headliner changes, you can ask for a full refund within 14 days of the announcement.
Refunds go back to the original card through Stripe; how long it takes to appear depends on your bank.
To ask for a refund, reply to your receipt or write to hello@cleardiamond.media with your ticket code.

Each show page shows its age limit (18+ or 21+). Everyone on an order must meet it and bring photo ID; anyone who doesn't will be refused entry without a refund.
Your ticket is the name and ticket code on your order. Show the code or give the name at the door.
Tickets are not for resale above face value. To pass a ticket to someone else, email us with your code and their name before the day of the show.
Shows may be photographed and filmed for Clear Diamond's promotion. Signs at the door will say so.

Clear Diamond, Los Angeles, California. Payment is taken by Stripe; we never see your card. See Privacy for what we keep.